After one week of using CP, I've purchased it. It has some shortcomings but it is, in my opinion, the best CRM/PIM product for Mac OS X. I agree with what 'root' says, try before you buy. Use it the full 30 day trial and see if it's great features outweigh any shortcomings for YOUR particular business purpose.

Documentation is somewhat light and you'll need to utilize the support forums for some questions. Developers are pretty active on the forums, however. As of this writing, devs are coming out with 3.6 which will supposedly feature a "Day Board" and some shortcut keys to quickly add tasks and make it more GTD-friendly for helping to get those tasks "out of your head and somewhere safe" as David Allen would say.

Sneak peek of 3.6 features HERE: http://www.objective-decision.com/forum/viewtopic.php?id=647

The idea of Contactizer is great - no doubt. I´m a customer since OD4 aswell but cannot agree to previous comments in all points.

I was wondering about the missing manual for contactizer. I still get OD4Contact help although the feature set has changed in many ways and many of them are anything but self-explaining. So I´ve sent a mail to them and haven´t get any response until today. According to the other comments this may happened accidentally and normally support is more responsive.

Integration of iCal didn´t work for me. Entries where doubled and syncing worked crappy in my environment. Again, missing manual didn´t make the iCal integration trustworthy for me. In case of doubt I just don´t use it.... sad, since linking events with communications seemed to be a killer feature!

Great feature: I use Contactizer to track phone call notes and that is just great since you get all your communication in one view, no matter if it´s a phone call, mail or chat. Entry could be easier... e.g. with a shortcut. Too many clicks by now. When the phone rings my client deserves all my attention and not my CRM.

My recommendation: if you consider to use contactizer, TEST IT, then test it again and make sure it works for you before you invest 120 dollar

I can only agree with the first comment. I even got an email from them admitting to a "silly error" that was fixed promptly. I want to see what happens with Leopard and iCal integration.

Very very good application. Lots of attention to details. I'm an old OD4Contact user, and the application as matured well. Some workflow incoherencies were present in OD4Contact and have been smoothen out in Contactizer Pro.

Another good point: fast reply to support questions by email or on their forums.