Comment on iClipboard

been using iclipboard since I bought it in january. They released the new version over a month ago.
I qualify for a free upgrade. I applied for approval as soon as it was released (almost two months ago?)They estimate 3 to 5 busines. My 30 day trial period for the new version is two days away and they continue to ignore me. plenty of mass promo emails though.
sadly switching to something else.