While functionality & usability are great, the author has pissed off many many users by failing to communicate.
"Your silence is a massive mistake and is making both your most loyal
devotees, as well as potential new customers, head for zee hills.
Newsflash: You are linking directly to this list and the THL Twitter
feed from the main THL website. Do you realize what people are seeing
when they click on either of those pretty links?! A community chock-
full of some of the most enthusiastic users you could ever ask for,
all leaving, talking about leaving and/or calling THL "abandonware" -
OR - a twitter feed that is bone dry. You must realize how that looks
to people?... "
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